Shipping policy

Processing & Fulfillment
All orders are processed within 1–3 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information as soon as your order has shipped.
Domestic Shipping (U.K)
* Standard Shipping: 3–7 business days – £3.95
* Expedited Shipping: 2–3 business days – £7.95
* Free Shipping: Orders over £250
International Shipping
We ship worldwide. Shipping charges are calculated at checkout based on your location. Delivery times vary by country, but typically take 7–21 business days.
* Customs duties, VAT, and import taxes may apply depending on your country. These fees are the customer’s responsibility.
Tracking Orders
Once your order ships, you’ll receive an email with a tracking number. Please allow up to 48 hours for tracking information to update.
Delays, Lost, or Damaged Orders
We are not responsible for delays caused by carriers or customs. If your order is lost or arrives damaged, contact us at orkcollectablesltd@gmail.com within 7 days of delivery with your order number and photos, and we’ll make it right.
Returns & Exchanges
For details, please see our [Return Policy].
Contact Us
If you have questions about shipping, email us at: orkcollectablesltd@gmail.com or our Instagram ( https://www.instagram.com/thelabelvaultique)